Improve Sales Resource ROI

sƒbook — Balance Sales Rep Accounts

Balance each representative’s book proactively to reflect changes in customer buying. Use initially and/or periodically. Helps you balance customer accounts with rules for setting size, allocation mix and distribution of accounts.

  • Problem:  Many factors drive initial selection of accounts, portfolio composition and distribution, but these choices are often legacy based.
  • Solution: Identify the best composition of each rep’s “starter” portfolio to yield greatest overall growth for company, minimizing subsequent disruption.
  • Value: The starting portfolio mix was set based on expected growth, thus creating addition gains in revenue and long-term customer value.

sƒwrap – Optimize Sales Coverage

Optimize sales coverage based on customer needs. Invest in sales coverage consistent with expected return for each layer. Maximize your ROI in sales resources.

  • Problem:  Sales reps — call center, inside, special, field and partners — coverage may not be aligned with greatest expected payoff.
  • Solution: Assign optimal spend quotas for various resources based on current and future expected sales.
  • Value: Optimal baseline for spend determined and managed proactively.

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