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Lessons Learned: The Fleetmatics Data Quality Journey

On October 8th, Data.com Preferred Partner Valgen hosted its first Salesforce Lead Generation Breakfast in New York City to further demonstrate the continued need for data quality in driving superior lead generation results. Set at the amazing Grand Hyatt, the audience engaged with successful customers and real-life users of Salesforce and Data.com in the presentations and interactive sessions. Spearheading the event, Angie Henkel, Sales and Marketing Database Manager at Fleetmatics …Read More

Fleetmatics Sales & Marketing Database Manager Angie Henkel Shares her Journey to Improve Data Quality and Drive Results

On October 8, 2015 Valgen, a leader in sales applications, ISV partner of Salesforce.com and a preferred Partner of Data.com, will be sponsoring the annual Salesforce Lead Generation Breakfast in New York, NY. This event will feature customer achievements in data quality, data completeness and enrichment to drive accurate, timely and profitable decisions. Fleetmatics, a Salesforce customer and a global leader in providing fleet management mobile web-based application solutions will …Read More

A Conversation with a Sales Leader “On the Move”

Transcript of an in-flight conversation with a sales leader on the move: Dave Brown, Vice President of Inside Sales, Fleetmatics Q:  When you’re looking for analytics partners, what are you looking for and who would be the best choice to help you move things forward? A:  Well in today’s market, it’s very difficult to manage a team. You have to be looking at 100 different dials not dissimilar to this airplane. …Read More

5 Ways to Boost Call Center Productivity with Visual CRM Tools

Call centers are all about balancing transactions and relationships. On a daily basis, they are measured by wait times, how quickly calls are handled, call resolution and customer satisfaction of the call outcome.  In addition to these short-term metrics of call center productivity, every transaction sows the seeds for a long-term relationship and increased total customer value. So what can we do to ensure that both short- and long-term are …Read More

cfMAPP Salesforce Map App – What Do Users Say?

Our cfMAPP app just launched on the AppExchange only two months ago and already has hundreds of users and more than 65 reviews from users! What do they say? We’re hearing the app does what it was supposed to do – it saves inside sales rep’s time so they can get more done. It does this by pulling critical information for each call into one convenient screen. It streamlines their info …Read More